Article 1. Purpose of Processing Personal Information
Flight ticket booking, online duty-free shop orders, financial transaction identification and financial services, ticketing, transport (boarding procedures, boarding on and off aircrafts. Baggage processing, etc.)
Article 2. Items of Personal Information Processed
Mandatory: Name (English), gender, ID, password, date of birth, e-mail address, mobile number, area of residence
Article 3. Processing and Retention Period of Personal Information
The Company processes and retains personal information within the personal information retention and use period, approved by the User, with the collection of personal information or the retention and use period of personal information pursuant to relevant Acts and subordinate statutes.
(1) Act on the Consumer Protection in Electronic Commerce, etc.
- Records on cancellation of a contract or subscription, etc.: 5 years
- Records on payment or supply of goods, etc.: 5 years
- Records on consumer complaints or dispute handling: 3 years
(2) Protection of Communications Secrets Act
- Records on website visits: 3 months
Article 4. Entrustment of Personal Information Processing
(1) Entrusted to (Trustee) : IBS, OCI, AWS, Ground handling company in the airport office, T’way Air Service Co., Ltd.
(2)Entrusted Service : Flight ticket booking, ticketing, transport
Article 5. Rights of Users
(1) When booking airline tickets as a non-member, the Company collects personal information only to the minimum extent necessary.
(2) Users have the right to refuse consent to the collection and use of personal information. However, if consent is refused, the airline ticket booking service cannot be provided.
(3) Users have the right to access, rectify, delete, restrict processing, transfer their personal data, withdraw consent, and file complaints with the supervisory authority.
(4) The Company does not make decisions about Users based solely on automated processing.
